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Overview
Metro’s Board Motion 26.1-PSAC and the 2022 Customer Experience Plan identified bus stops as a primary pain point for customers. Creating better, cleaner and amenitized bus stops is defined as a goal to improve customers’ experiences.
Metro’s Board Motion 2023-0184 is a starting point for a region-wide conversation focused on enhancing bus stops in Greater Los Angeles while establishing an aspirational approach for improving regional bus stops, proposing strategies to balance operational constraints and realities with the requests and needs of Metro’s riders, transit partners, and community stakeholders.
Resources
- Board Motion
- Customer Experience Plan (2022)
- Metro Vision (2028)
- Strategic Plan (2018)
- Metro ADTN Report (2023)
- Program Management Plan (2016)
- Transfers Design Guide (2018)
- Metro EFC Dashboard (arcgis.com)
- Metro EFC User Guide
- Data and Maps | Equity Information Hub (arcgis.com)
- Better Bus Program (2021)
- Understanding How Women Travel (2019)
- Integrated Station Design Solutions (2018)
- LA County Public Works and LA Metro Bus Stop Locations
- LA 28 Mobility Concept Plan (2022)
- Metro Station Evaluation Program
- Los Angeles Neighborhood Initiative
Additional Resources:
- Sidewalk and Transit Amenities Program Fact Sheet
- Sepulveda Transit Corridor Project
- DDOT Bus Priority Plan
- MBTA Better Bus Project
- Metro Transit Bus Stops
- TFL Bus Action Plan
- Mayor’s Transport Strategy (London)
- City of Los Angeles Banner & Medallion Program
- City of Santa Monica bus Stop Seating and Shade
- Long Beach Transit Displays at Bus Shelters
- City of Long Angeles, Echo Park: Commissioned Artwork for Bus Stops
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